Ken M. Thank you to Rocky Bottle Depot for the valuable service they provide our community. The staff are friendly and efficient.
Brenda N. It’s one of the last nice days of autumn & the cars were lined up! I am so very impressed with the team work displayed by the staff! They processed 11 vehicles in the 28 minutes I was there, including 4 trucks with their boxes completely filled! I will no longer dread this chore , if I continue to receive the service I did today<3 Kudos to the staff & management!
Florrie H. The folks at the rocky depot are always friendly!!!
Susanne G. Our depot constantly promotes fundraising.I’ve participated with a few organizations and it’s a smooth process. The staff are friendly, fast and knowledgeable. It’s a great location.
Caitlyn T. Every time I go in there everyone is very friendly and very fast and efficient.
Stacey M. the girls there are great. i miss working there...
Greg W. Great community support for so many causes, especially school breakfast programs. They are always quick and friendly.
Kathleen Z. I applaud this depot because the staff are friendly, kind, efficient and are all about caring for and supporting the community of Rocky Mountain House!
Sarah L. I applaud this depot because they are such hard working women. I work in a seniors home as a recreational coordinator,and when I come in with the bottles it’s always a truck full and not always smelling the best ect (milk, ensure containers) the women here are ALWAYS helpful and have a smile on their faces. They understand that my seniors don’t always put the right things in the right bags, and never give me attitude or are upset. When they arent crazy busy (which they usually are!) multiple girls will help sort and get me in and out as soon as possible so I am able to get back and start programming quickly. I really appreciate this depot and all the hard work they put in!
Adrian R. They are so polite and pleasant to deal with. They are super accurate and you never leave there thinking that you have been short changed! And they are fast!
Todd M. I have never used a bottle return depot before and was pleasantly surprised how well run the Rocky Mountain House depot was run. I was met by an employee named Cheyanne who explained to me how the program worked and guided me through the process. She was pleasant and for my efforts gave me $ 22 for my returns and a chocolate. Excellent customer service and a great program.
Shea W. This Depot is always clean ,friendly and inviting. Every visit I make there I chat with the staff if they have time. I receive a candy as a reward system to keep coming back ! I love Rocky Bottle Depot .Those Lady's rock !!
Peggy B. i love this depot the girls are all very friendly and very helpful i only take in one bag at a time and i am usually in and out in less than 10 min thanks to all of you
Trish R. The Rocky Bottle Depot gives so much back to the community. They encourage and support regular bottle drives as well as support non-profit organizations. The staff is friendly and the facility is clean not to mention what they are doing to help the environment. Very well run business. I have been impressed for several years.
Jim S. Great service.........quick, convenient and friendly!
June W. Friendly people at Rocky Depot always smiling good
Jarrett C. They are efficient, they always smile, and they are proficient at counting.
Wendy W. Wonderful staff, always polite, quick service..Thanks Rocky:)
Alanna H. Very fast and extremely friendly service makes my trips to the Rocky Mountain House depo a great experience every time
Wayne P. Clean, orderly, efficient and the employees look like they enjoy their jobs
Mary M. I applaud this depot first of all for the wonderful staff that works there, how friendly, helpful and efficient they are, the clean facility and just overall how pleasant my experience of recycling there is 😊
M.J. C. This depot is great...the ladies "rock", it's always clean, the line-up moves along efficiently. These cheerful ladies work hard and I find that they're always current..when something new gets to be recycled, they get the info out! And always improving - new systems for counting help expedite and cut down on possible error.
Bob P. I applaud this depot because I am impressed how clean it is. I have been in several different depots and I find this one quite clean. The floor is not sticky. Sorting tables were clean as well. Also despite there is no running water, they have a water tank for washing hands after handling the bottles. Also the lady I was dealing with was very informative and willing to show me how the can counting machine works as well as the monitor screens for totalizing my containers. Great work to the staff and facility
Nellie F. The ladies who work at the Rocky Mountain House Bottle Depot are always so friendly, quick, and efficient. The new computer systems also are a great addition to the already speedy system.
Lyndsay P. What an amazing group of ladies! Always pleasant and efficient.
Ian I. Thank you. The bottle depot was very fun. I liked that I helped running the machines!
Kenny G. Friendly, informative and helpful! The entire staff are a really good group of people! Rocky Bottle Depot is in need a an applaud!
Dee J. The staff there are wonderful, friendly, and fast. They are the best
Marie B. Fast, friendly service. Depot has improved a lot! Very efficient and helpful.
Jonathan K. The staff are extremely efficient, the line always moves quickly. And to top it off you are offered a reward (candy) for keeping our planet green.
Val C. *they are fast and they are accurate and they are friendly *they donate to local charities *they participate in community events---the most assume parade float!!!
Elizabeth N. The workers there are cheerful and very helpful. They are really friendly and they go the extra mile to make sure you are being taken care of.
Mary M. The workers are always pleasant, very friendly and helpful, the facility is clean, good atmosphere, overall a great place to re-cyle!
Audrey O. The staff are friendly and helpful. They readily engage in conversation and make you feel like you have value. I love to go there and enjoy looking at the displayed photos of hunting expeditions. Very nice place to visit.
Jenna D. Everyone there works really hard and I'm always out of there in two shakes of a lamb's tale.
Rikki P. The ladies at the Rocky Depot are amazing, you are greeted and helped as soon as you pull up. Having worked in the service industry for so long in so many different towns I would definitely say Rocky Depot is by far the best.
Chyanna S. it was a great depot before i started working here and now its awesome good honest working people great community and i love my sunday monday weekend T.G.I.S. THANKS ROCKY BOTTLE DEPOT!
Kiana U. Service is always great and friendly. Super efficient. And even when my dog got loose from my car they gave him a treat!
Philip B. They have friendly hard working staff that always go the extra mile to make the experience good for all.
Ellicia S. Today I visited the rocky bottle depots and had a great experience. The employees were over the top helpful, quick and very friendly. Not only did I have one employee help me, I had at least 4 employees help me. With children it can be hard to get in and out in a quick manner. Because of their great service at the rocky Mountain house Depot I was able to get in and out in less than 10 minutes with a whole truck load of bottles. Their new computer system made it convenient in seeing how much return we were getting back. Thank you to the staff again. You guys rock!!
Brent W. The staff were very friendly and helpful. The place is very organized and I was in and out quickly.
Bailey B. They were fantastic!! Super fast and super efficient!!! We were in and out in less than 5 minutes!! The best bottle depot experience I've ever had has been here in Rocky Mountain House!!
Trevor L. Great service and great people!
Jeremy F. In past trips to the bottle depot in years gone by the staff attitude and morale were very poor and the speed of service was also very poor as the customer had to sort the product at the time of the visit while being berated for not removing caps and not separating the colored glass. This visit, obviously under new direction, was a well oiled machine: as i brought in a large quantity of bottles and cans (as i hold off as long as possible because of the past experiences), i was met with great attitudes, and the help of three employees who skillfully and quickly sorted , counted, and made me feel welcome to be there. I will no longer stay away from the recycling depot until i am buried in bags of cans and bottles at home. I now look forward to my next visit , and am more likely to personally take better charge of my own recycling practices because of my visit this time on December 24th( a day when most people would not be happy to be at work). I have also shared my experience with others since, and been met with surprise by others who have felt the same in past visits and are now excited to take their stockpiles in as well to try the new, great service for themselves!
Kate S. The familiar faces are always smiling and very welcoming and they always have a story to tell! Not only do they seem happy to see us when we show up, but they seem to enjoy their work which makes for a positive experience every time. The place seems very organized and clean. They make sure to point out the hand-washing station after they help us sort and they give us the best candies!
Donna L. The people that work at my local Depot are very friendly and helpful.
Christine L. I was very impressed with the efficiency of this bottle depot. I went during my lunch break and thought I would have to wait but as it turned out I was first up. Never having been here before I asked one of the employees who happened to be outside if where I had parked was correct. He indicated that yes I was where I needed to be and to come on in. I was also impressed with how friendly the staff was. All ladies at the front! The return tables filled up while I was there and some customers were recognized and called by name. Fast and friendly what more could I want. A lollipop when I left made this a very happy experience. Christine Lanthier
Kim S. The staff is always friendly, helpful and very efficient.
Matthew K. Fast, acurate and friendly service
Bob T. you would have to go a long ways to beet there service good staff and the same people ,so you feel at home there .That is where I tell people to go
Ashley A. This bottle depot goes above and beyond just "working" they always have treats or toys for any little ones who come in with their parents.
Kirsten M. They give very good service. You go in and very fast out, I love that quick service.
Lennard W. They are efficient and very friendly! Taking the bottles here feels enjoyable and not like a chore. Thumbs up!
Gayle W. Great service. Friendly staff. Community oriented!
James H. They are very good at the organization of their depot. They are also super friendly and take pride in their setup. I enjoy taking my empties there. They also give out candy when they reimburse you, which is a nice touch :)
Emily R. the staff have been extra helpful now that I have a new born. There is no trouble at all returning my bottles.
Kolby C. because they work extremely hard and should get some more recognition for there hard work
Rodelena S. I think they are a great bunch of ladies who help the community in collection of recylables They help groups who are doing it for fundraisers They are an assume bunch and deserve to be applauded for the work they do for the town of Rocky Mountain House
Dee J. The staff is friendly, and as I mentioned, helpful. When they see me struggling with bags of bottles someone almost always comes running to help me.
Sam L. Today we did our return, the ladies were extremely friendly and even let my kids watch the counting machine. Before we left they gave my kids a treat for helping out with recycling. They ladies also helped with the sorting.
Kendra M. The staff are very helpful & friendly.
Ron M. it is efficient, convenient, & friendly staff....hard to beat that! they really do deserve recognition as one of the best depots.
Jody C. they are everyone friends and treat customers very well
Ken L. great service freindly staff
Allan F. For the last 20 yr they have given me excellent service. They have been friendly, fast and efficient.
Jason A. The workers at the Rocky Bottle depot always have a smile and are very helpful and courteous. They are doing their part to help the recycling process.
Wilf P. The staff are always friendly and know what they are doing . wilf
Laura H. Our bottle depot always provides exceptional service. They are quick and efficient and get you in and out quickly. They are also amazing with my kids. The kids won't let me go without them because they love going so much. They are always encouraged to be apart of the process and allowed to help. The staff is always so patient and pleasant to them. Plus they get candy! We love our bottle depot and they definitely deserve to be applauded!!
Julia P. Everyone that works there are good worker and do there job right and there good to everyone who stop there with their recyclables
Shyrll J. Fast, courteous service
Jennifer L. They are very helpful and the service overall is great :)
Raquel G. I was alone and all depot staff helped me sort out the containers. was very good. thank you rocky staff. they were fast.
Meghan T. they were very friendly at the depot it was my first time there so I wasn't sure what to expect but they were friendly counted my bottles brought me my money and gave me a treat at the end thank me for coming and said they would like to see me return again they were very quick I really like the bottle depot I brought back a hundred twenty dollars worth of bottles and donated the money to the friendship center where they put on a hot lunch for the people in the community
Linda Y. Chiyanna helped me out lots I have a broken hip and the depot went the extra mile to make sure I was safe and in no pain. It was greatly appreciated. It was wonderful to see them help out with each other too.
Georgia T. think rocky mountain house depot should be applauded for the great customer service, also very helful and get the job done ..not to mention the little candy that they give out to you when you leave! so a BIG APPLAUDE to our depot in ROCKY MOUNTAIN HOUSE !
Kara E. This Depot should be applauded because they are very courteous and patient. I brought my two young kids with me to return my bottles, and my kids were very eager to help me unload the truck and put the bottles up. This inevitably made the process take longer than it had to. The works at the depot were amazing with my kids and patiently explained things to them when my kids asked questions. They even were shown how the bottle counters worked and told why it makes the sorters job so much easier. At the end the workers gave my kids a treat for all of their hard work in helping with the bottles. This was a usually very mundane experienced turned into one of enjoyment and learning for my kids. This is the type of experience that will not only encourage people to return their beverage containers here, but also help to raise a generation of kids, that are going to turn into adults, who are willing to take the time to recycle themselves. Thank you for taking the extra time and making my kids feel special and for teaching them about what you do!
Jasmine T. They are always friendly
Launa G. The people at the Rocky Mountain House Bottle Depot are the best. It dosen't matter if we come with 2 bags or 20 they are alway ready to help us sort them and pleasant about it too. The bottle depot donates money in the community and participate in things like our local parade. We might be a small town but the people at our bottle depot treat us great.
Paula M. The people are friendly and very quick at getting through the line ups. They also offer a candy when they give you your money!
Leigh Anne W. The workers are friendly and super helpful with the clients. I know that I will be helped in a timely manner. The depot has a system that seems to flow quickly. The workers always have a smile on their face. My kids are always given a small treat before we leave!! I appreciate all their hard work!
Carrie Q. always great, friendly service. The staff work very hard & I get a chocolatey treat every time I make returns. :)
Mandy C. Efficient, friendly service. Great with fundraising events.
Effie S. Rocky Mountain Depot staff gives fast and friendly service. They are very organized with their work. They smile and greet at you once you enter the door. They give candies and chocolates while customers are waiting for the bottles to be counted or while waiting in line.
Bryon M. The service is great . The staff is friendly and it gives back to the community.
Eric M. great service, well staff, great enviroment
Jesse J. they are generous they help with carrying the give the kids free candy.
Tyler T. The very friendly staff
Colleen H. The staff there is very friendly and work really hard.
Lesley H. This group of people who run the day to day bottle depot are excellent. They go as quickly as they can to get you in and out and the extra touch of the offer of a candy dish with candy in it when they pay you is always appreciated. The depot is always clean and organized and the staff are fantastic ! This is a fun bunch and it makes the "depot day", one to look forward to each time I go. Keep up the great work folks ! ;-)
Doug W. Awesome staff always ready to help sort empties
Amy G. They always have a smile on their face. Great job done by all staff everytime I go In there.
Erica C. Friendly staff Organized Fast/efficient Give out candy when you get your money back, nice little perk :)
Kelly K. Efficient, friendly staff
Axel S. GOING THERE HAS ALWAYS BEEN A PLEASANT VISIT THERE ALWAYS FRIENDLY AND HELPFULL A BIG CHEER TO THEM
Blake B. These guy are always super friendly and helpful. They are quick and offer helpful tips to maximize efficiency and your monetary return.
Taylor M. They work really hard to keep customers happy and are always super polite.
Sonia Lee S. Kind, quick, a treat a the end of your visit- my kids like that- a first to see that! Always greets and ends with a greet.
Crystal D. The staff is quick, efficient, friendly and helpful!
Pearleen L. Service was fast and efficient.
Shelly S. They get you in and out quick, and help you and explain about the use of recyclables later. They were a couple of amazing women that helped me:)
Michelle M. They are very kind and are doing something to help the community by working there where they can make the stuff we use that's recyclable into new things and they have raised $2,455.00 for the Alberta Cans For Kids Charity.
May M. The staff there are always friendly and helpful . I really like the fact you are able to wash your hands before you leave ., and of course the offer of your choice of candy before you leave :)
Hadley H. Always friendly regardless of how busy. Fast and efficient.
Florrie H. Always happy staff, always off candy and a smile.
Alain L. The staff is always friendly and helpful. They will even go outside and help you unload if you need help.
Dee J. I go every time my recycle bin is closed, and they are so pleasant and fast there.
Kris E. Because the staff is very fiendly and helpfull.
Gordon G. It keeps the environment in Rocky Mountain House clean and not polluted. My family feels great to recycle and not put recyclables to waste. It saves the wild animals habitat and the trees that we use to make them. It's an Eco-friendly place to recycle bottles.
Shari C. They are friendly, fast, courteous. I can go in there with a counted load of bottles and I'm really never longer then 30 minutes and that is joining the car line up and being 6th or 7th. Also they are just as fast if I'm not counted. The Rocky Depot deserves to be noticed for there hard work. They are very pleasant to deal with and I will not go anywhere else!!!! I tried Sylvan Lake once and they ripped open every last bag of counted I had and didn't even have the same dollar amount I did at the end of it all. I questioned her and she said O ya sorry this number isn't right, so ya here is your missing money. I CHEER FOR ROCKY DEPOT, THEY DESERVE TO BE NOTICED !! SOME DAYS IN THERE I'M SURE IS HELL!
Allie A. I go to the bottle Depot roughly about every two weeks each time I go there there's always friendly service always smiles good attitude,it is usually the lady Andrea and her mother! They bring smiles to everyones faces even the little ones. After a few times going there then I learnt their names they learnt my name. I am always greeted by my name! :) I love the service ! !
Linda T. I always feel welcome there and they have a very fair system for waiting in line. I love the added touch of a candy or chocolate when you get your money! They also have very good operating hours.
Mary F. I found two staff members are very good and friendly
Melanie T. These guys are doing and amazing job, and working hard. There is always a line up at the site, which means the business is in high demand. Kudos to all the employees at the Rocky Mountain House Bottle Depot! Thanks for your hard work.
Denia B. They always have THE best service, from helping unload my van to giving my puppy a dog treat the staff at the Rocky depot is awesome!!!
Lorraine S. My husband and I have been recycling at this depot since 2006. They have always been very helpful and polite. They are very organized and are able to put people through in a timely manner. The staff all seem to work together well and there is a general feeling of comraderie amongst them, which is conveyed to the customer.
Sarah D. Rocky Mountain Depot has great service and friendly faces! Wonderful hard workers that make your day and get the job done in a fast and efficient manner. Family friendly and makes recycling not a chore or obligation, but a fun and enjoyable deed back to the earth! It's nice when you walk in and recognize the familiar welcoming smiles and environment! They're organized and have fantastic customer service! Thanks Rocky Mountain Depot for making recycling fun and promoting the good that it does for the community and world as a whole!
Teena C. They are always doing their best to get people in and out as quickly as possible.
Janice W. This depot has implemented a bin for the general public to put their containers in for donations to non profit societies. When I was with the Junior Forest Wardens and 4-H they were always very helpful with our bottle drives. They were very prompt with the sorting of the large amount of containers that we collected every time. Before they had storage for bottle drives, they were great with the kids of the clubs, in sorting and counting.
Lynne C. I always get a thank you candy :)
Lesley H. I feel Rocky Mountain Depot should be applauded because they are always in great moods, fast and efficient. The can counter amazes me every time I see it working! It is the first depot I have ever been in that gives you your cash and offers an assortment of candies to you to pick from! As well, as far as a depot can go, this depot is very clean. They keep the counting trays rinsed off after so many uses and that keeps the bug problems down. The big depot I used in southern Alberta for years, does not even come close to the running of the Rocky Mountain Depot. Just a super bunch of employees making a business work like a well oiled machine. I can also say that you always see the same employees each time you go and that tells you that management is good to their employees and that makes for a very happy work place which is shown when you step into Rocky Mountain Depot!
Trish S. Because staff is amazing my daughters favorite outing is going to bottle depot they treat her amazingly teach her all about what recycling is how the bottle counter works then give her a treat. Cleanest facility I have ever seen. And the staff is beyond words so helpful and kind. I have never been to a bottle depot ever like this. They definatly deserve all the recognition as they always go above an beyond w a smile on all their faces.
Randy R. Friendly and efficient service
Dianne G. Being the only depot in our town of 7,300 people, the Rocky Mountain Bottle Depot is always very, very busy. The staff works quickly greeting customers and helping them get items into the sorting bin if needed. Nnot just bottles are accepted but many different containers. The staff works very, very hard to provide good service. They even offer wrapped candy to customers with the money payment for returned containers! The depot also supports community events. Without the Rocky Mountain House Depot, so many containers would end up in the landfill! Thanks to our Depot!!
Rebecca T. The employees are friendly and very helpful
Donna H. Our depot is well organized and staffed to handle a large volume of recyclables.
Black E. The people who work there are very helpful. In the summer there are big flower containers. They all have the patience of a saint . When it's your turn they are very fast a getting your returns counted . They take the time to talk to you and make your day a good one . This last time I was there ,when I got this card for this survey,they took their time to ask my grandson about his arm. (He broke his wrist.) they even signed his cast. Then made his day and gave him not one treat but two. He was tickled pick. Thank you Ladies or the Rocky Mountain House bottle depot.
Shannon S. The Rocky bottle depot when I went there for the first time was so extremely helpful and made me feel like I was part of there family there. The second time I went there which was Oct. 9th, 2014 I was made welcome by all staff we had some good conversation and some good laughs which is all good in life. This depot needs a big huge bouquet of roses as they do not only work well together as a team but they are so friendly to all customers when they arrive. The best part is when you are done you get a TY and a treat as well as hope to see you next time. These people deserve more then roses and hugs they deserve a Timmie's coffee and donuts to.
Moe F. very well organised, welcome staff, clean, this if my first bottle depot that i was welcome in and the staff help you do everything also the got candys to the costumers i will be at this place everytime i need to take my bottles to a bottle depot
Peggy B. I think our depot is amazing. I go there about once a month and the staff are always very pleasant. They work as a team to get you in and out fast. They are very helpful and by this I mean every member of the team. Thanks so much for always making this a pleasant chore for me.
Bill B. The Rocky bottle depot is one of the better managed business in Rocky Mountain House. The staff are very helpful and curtious with all customers that come to their door. If all retail businesses in town were ran with the same attitude as the Bottle depot has, there would be far more sucsesful businesses in town. Over the depot has supported many non profit organizations. The current organization that the depot is supporting is the school hot lunch program. In the last year more than $7,000.00 has been donated to the program. All of the employees and managment should be applauded for their dedication to their jobs and to the community.
Kirstin K. They are all hard workers and deserve to be applauded for the "stuff" they put up with everyday.
Keith M. Staff are always friendly and sort bottles for me!